Mozilla had four lawyers, three privacy experts, and two campaigners look at Microsoft’s new Service Agreement, which will go into effect on 30 September 2023, and none of our experts could tell if Microsoft plans on using your personal data – including audio, video, chat, and attachments from 130 products, including Office, Skype, Teams, and Xbox – to train its AI models.

If nine experts in privacy can’t understand what Microsoft does with your data, what chance does the average person have? That’s why we’re asking Microsoft to say if they’re going to use our personal data to train its AI. When Zoom recently looked like they were making similar changes to their Terms of Service, they faced intense public pressure and backtracked. With just one month before Microsoft updates its Services Agreement, now is the time to force Microsoft to own up to whether – and how – they are using our personal data to train AI. When Zoom recently looked like they were making similar changes to their Terms of Service, they faced intense public pressure and backtracked. With just one month before Microsoft updates its Services Agreement, now is the time to force Microsoft to own up to whether – and how – they are using our personal data to train AI.

Imagine a world where every private conversation you have on a Microsoft service could become fodder to train AI. The audio and video from every Teams video chat. Every Skype call. Every attachment in your Microsoft email products, every message sent over Xbox chat, and a whole lot more. It’s a world where our private conversations are used in a way that we’ve never even considered — let alone consented to. Developing AI has immense potential, but it cannot come at the cost of our privacy. Right now, companies are testing our boundaries when it comes to personal data and AI. Mozilla is actively advocating for legislation to protect your privacy from companies’ insatiable appetite for data. Until then, we need to make sure that big companies don’t create precedents by being purposefully vague about what they can do with your data. Will you join the campaign and call on Microsoft to say if they’re using personal data to train AI?

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Ask Microsoft: Are you using our personal data to train AI?